(1) This section applies to investigations under this Part unless section 58 applies.
(2) The Ombudsman must, after conducting an investigation into a matter to which this Part applies—
(a) prepare a report on the findings of the investigation (“an investigation report”), and
(b) send a copy of the report to the appropriate persons.
(3) The appropriate persons are—
(a) if the investigation relates to a complaint, the person who made the complaint,
(b) the provider
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