(1) If the Ombudsman conducts an investigation under section 43, the Ombudsman must—
(a) give the provider to whom the investigation relates an opportunity to comment on the investigation, and
(b) give any other person who is alleged in the complaint to have taken or authorised the action complained of an opportunity to comment on the allegations relating to that person.
(2) If the Ombudsman conducts an investigation under section 44, the Ombudsman must—
(a) prepare an investigation proposal, and
(b) submit the investigation proposal to—
(i) the provider being investigated, and
(ii) any person, other than the provider, who is identified in the investigation proposal in a negative way.
(3) But if—
(a) the Ombudsman has begun to investigate
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