(1) The Ombudsman must publish a statement of principles concerning complaints-handling procedures of listed authorities.
(2) A listed authority must—
(a) have a complaints-handling procedure, and
(b) ensure that any such procedure complies with the statement of principles.
(3) The Ombudsman must lay a draft of the first statement of principles before the Assembly.
(4) If, before the end of the 40 day period, the Assembly resolves not to approve the draft, the Ombudsman must not
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