Part 1 New Parts 2A and 2B for the Public Services Ombudsman (Wales) Act 2005
Social Services and Well-being (Wales) Act 2014 (2014 anaw 4) | Legislation

SCHEDULE 3 Investigation of Complaints about Privately Arranged or Funded Social Care and Palliative Care

(introduced by section 179)

Part 1 New Parts 2A and 2B for the Public Services Ombudsman (Wales) Act 2005

1

The Public Services Ombudsman (Wales) Act 2005 is amended as follows.

2

After Part 2 (investigation of complaints) insert—

“Part 2A
Investigation of Complaints Relating to Other Persons: Social Care and Palliative Care
Application of this Part
34A Matters to which this Part applies

(1)     This Part applies to the following matters—

(a)     action taken by a care home provider in connection with the provision of accommodation, nursing or personal care in a care home in Wales;

(b)     action taken by a domiciliary care provider in connection with the provision of domiciliary care in Wales;

(c)     action taken by an independent palliative care provider in connection with the provision of a palliative care service in Wales.

(2)     But this Part does not apply to—

(a)     matters which may be investigated under Part 2, or

(b)     matters described in Schedule 3A.

(3)     The Welsh Ministers may by order amend Schedule 3A by—

(a)     adding an entry,

(b)     removing an entry, or

(c)

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