20 Duty to make adjustments

Adjustments for disabled persons

20  Duty to make adjustments

(1)     Where this Act imposes a duty to make reasonable adjustments on a person, this section, sections 21 and 22 and the applicable Schedule apply; and for those purposes, a person on whom the duty is imposed is referred to as A.

(2)     The duty comprises the following three requirements.

(3)     The first requirement is a requirement, where a provision, criterion or practice of A's puts a disabled person at a substantial disadvantage in relation to a relevant matter in comparison with persons who are not disabled, to take such steps as it is reasonable to have to take to avoid the disadvantage.

(4)     The second requirement is a requirement, where a physical feature puts a disabled person at a substantial disadvantage in relation

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