94 Complaints procedure operated by the regulator

94  Complaints procedure operated by the regulator

(1)     The regulator must establish and operate a system for the investigation of relevant complaints that are made, or referred under section 93, to the regulator.

(2)     The regulator must consult the committee mentioned in section 11 (residents' panel)—

(a)     before the complaints system

Powered by Lexis+®

Popular documents